Thank You for the Quick Service
"When Dana took my call Wednesday morning, I never thought by that afternoon my problem would be solved. I sent her some photos, and when she called me back to tell me that someone could be there that day, I was greatly surprised.
My time slot was 3-5 PM. Ralph Stanley (I thought I would get some Bluegrass music also) called at 2:17 and said he was a few minutes away and asked if it would be OK to come early. What a nice concern that was.
Ralph arrived, covered three options, told me there would be no Bluegrass show, and proceeded to repair my garage door. Ralph knew exactly what to do (had all the required parts on his truck!!!) and wasted no time or movement in the process.
I did force Ralph to chat a little after he finished, and he was very gracious with his free time.
Thank you for the quick service and professional job.
JimBo"
- Jim Aiken