Hands down the company to work with!
"Hands down the company to work with!
My garage door (Sommer Compact) stopped working. I have a home warranty and understand that there are additional steps needed before I can go through the process of replacement/repair.
I first reached out to Jaydor and they claimed to have never seen my garage door before and were pushing hard for me to replace it with a LiftMaster. I told the technician my model number, but he said he's never heard of it. To prove me wrong, he googled my Sommer garage door opener only to find it. He spent a few minutes watching a YouTube video before telling me that I need it replaced and I should use a LiftMaster.
I reached out to ProLift for a second opinion. The owner called me immediately asking what I needed. To be completely honest, he did not hear of Sommer as well, but he did his research and was confident that he could help me. I ended up replacing the unit with another Sommer product. It's extremely quiet and install only took an hour. The service tech, Jose, was very knowledgeable and friendly. ProLift was not afraid of working with another garage door company and working through my home warranty. I would HIGHLY recommend them."
- Jerry L