Super professional from the moment he pulled in
"My garage door failed as I was leaving for work in the morning. I called around to a few mom-and-pop/family shops first, and they were either booked out for days or just didn’t answer. I called ProLift Garage Doors of Lake Murray, and their tech Allen basically teleported to my house within the hour.
Super professional from the moment he pulled in the driveway. He took a minute to actually diagnose the problem (it turned out I had a broken spring on my 16x7 Wayne Dalton door) and then gave me a comprehensive, easy-to-understand breakdown of the issue, the best solution, and a clear estimate before doing anything. I even took a quiet moment to fact-check him against my own research… and he was exactly right on every point.
He converted my old system over to a proper double torsion spring setup, upgraded the cheap plastic rollers that McGuinn Homes originally cut corners with to quiet neoprene/metal rollers, and backed the whole job with a 10-year warranty. Start to finish was an hour or less, and when he left it was like he’d never even been there — clean, quiet, and working perfectly.
Allen is a genuine example of what everyone should strive to be at their workplace: fast, knowledgeable, honest, and thorough. If you’re anywhere around Lake Murray/Chapin and need garage door work, ask for him. Highly recommend."
- John McBride
