I was a little apprehensive at first using an app to find a contractor. However, after meeting Allen from ProLift my mind was changed expeditiously. During our initial meeting, I knew this was the company for me. Allen was friendly and funny. He explained the services that could be provided in addition to the required work (replacing bottom panel). He provided quotes for all. It took maybe a week or less for the parts to come in and appointment scheduled. Allen was punctual and work completed within proposed timeframe. I highly recommend this company to others. Allen is a great representation of professionnalism and skill.